How do I contact Dell customer service?
Here are the primary ways to get in touch with Dell customer service:
1. Online Chat:
- Visit Dell’s official website: https://www.dell.com/support/home/en-in
- Look for the “Chat with an Expert” option or a similar prompt.
- Initiate a chat session to speak with a Dell representative.
2. Phone Support:
- Call Dell’s toll-free customer service number: 1800 425 4335
- Be ready to provide your system’s Service Tag or Express Service Code when prompted.
3. Email Support:
- Send an email to Dell’s customer support email address. You can find the specific email address on Dell’s website or in your account portal.
- Clearly describe your issue, including your system’s Service Tag or Express Service Code.
4. Social Media:
- Connect with Dell on social media platforms like Twitter or Facebook.
- Send them a direct message or post a public query.
5. Dell Service Center in Patna:
If you prefer in-person assistance, you can visit a Dell-authorized service center in Patna. Here’s one option:
- Av Tech Dell Service Center
- Address: S S, Hi-Tech Block A, Ground Floor A13 Ram Krishna Plaza, Kankarbagh Rd., Patna
- Phone: 080021 31186
- Website: http://www.dellservicepatna.in/
Additional Tips:
- Have your system information ready: This includes your Service Tag or Express Service Code, which can be found on a sticker on your device or in your Dell account.
- Be specific about your issue: Clearly explain the problem you’re facing to help Dell provide the most accurate solution.
- Be patient: Customer service representatives may be busy, so be prepared to wait.