Dell Service Center in Patna
Common Dell Laptop Touchpad Problems
- The touchpad is Not Responding (cursor freezes or disappears).
- Erratic Cursor Movement (jumps or drifts randomly).
- Left/Right Click Malfunction.
- Touchpad Disabled After Updates.
- Physical Damage (cracks, liquid spills, loose cables).
Step-by-Step Solutions
1. Basic Fixes (Free)
- Re-enable the Touchpad:
- Press
Fn + F3
orFn + F6
(varies by Dell model; look for the touchpad icon). - Go to Settings > Devices > Touchpad and toggle it on.
- Press
- Restart the Laptop: This resolves temporary software glitches.
2. Update/Reinstall Drivers
- Update Drivers:
- Open Device Manager (right-click Start Menu).
- Expand Mice and other pointing devices.
- Right-click the touchpad driver (e.g., Dell Touchpad, ALPS) > Update driver.
- Reinstall Drivers:
- Download the latest driver from Dell Support.
- Uninstall the current driver via Device Manager and install the new one.
3. Check for Software Conflicts
- Boot into Safe Mode (hold Shift + Restart).
- If the touchpad works in Safe Mode, uninstall conflicting apps (e.g., mouse utilities).
4. BIOS Settings
- Restart and press F2 to enter BIOS.
- Navigate to Advanced > Touchpad Configuration and ensure it’s enabled.
5. Physical Inspection
- Loose Connections:
- Power off, open the back panel (if comfortable), and check the touchpad ribbon cable.
- Liquid Damage:
- Dry the laptop immediately and visit the Dell Service Center in Patna for professional cleaning.
When to Replace the Touchpad?
Replace it if:
- It’s physically cracked or unresponsive.
- Dell Diagnostics (press F12 during startup) confirms hardware failure.
Dell Touchpad Replacement Cost in India (₹)
Service | Cost (INR) |
---|---|
Touchpad Replacement | ₹2,000 – ₹7,000* |
Labor Charges | ₹500 – ₹2,000 |
Dell Service Center | ₹3,000 – ₹9,000 (total) |
Local Repair Shop | ₹2,500 – ₹6,000 (total) |
Water Damage Repair | ₹4,000 – ₹18,000+ |
*****Part costs vary by model ( Dell Inspiron, XPS, Vostro).

Dell Service Center in Patna
For professional repairs, visit the Av Tech Dell Service Center
- Address:
Ground Floor, Khemka House, West Boring Canal Road, Patna, Bihar – 800001 - Contact:
☎️ 080021 31186 (Dell Toll-Free) | 📧 support@dell.com
The Dell Service Center in Patna offers genuine parts, warranty-covered repairs, and expert diagnostics.
Preventive Tips
- Avoid liquid exposure.
- Update BIOS and drivers regularly.
- Use an external mouse (₹200–₹1,500) if the touchpad acts up.
Warranty Note
- Under Warranty: Repairs at the Dell Service Center in Patna are free (excluding accidental damage).
- Out of Warranty: Compare rates between Dell centers and local shops.
For urgent assistance, contact the Dell Service Center in Patna or book a technician via Dell Support.
🔧 Pro Tip: Run Dell SupportAssist (pre-installed app) for automated diagnostics!