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Dell Care in Patna

How to Fix Dell Laptop Touchpad Working Sometimes and Not Working Sometimes (Complete Guide)

A Dell laptop touchpad that works sometimes and stops working suddenly can be extremely frustrating. One moment everything is fine, and the next moment the cursor freezes or the touchpad becomes unresponsive. This issue is quite common and usually happens due to driver problems, settings changes, or minor hardware disruptions.

Many users immediately think of visiting Dell Care in Patna, but in most cases, you can fix this issue yourself by following simple troubleshooting steps.

Why Does the Dell Touchpad Stop Working Randomly?

Before solving the issue, it’s helpful to understand the possible reasons:

Touchpad driver is outdated or corrupted
Touchpad is disabled accidentally using shortcut keys
Windows update conflict
Power management settings turning off the touchpad
Loose internal connection (rare)
Hardware issue after physical damage

If the issue keeps repeating, getting assistance from Dell Care in Patna may become necessary.

Step 1: Check Touchpad Shortcut Key

Many Dell laptops have a function key to enable/disable the touchpad.

Press Fn + F3 / Fn + F5 (varies by model)
Look for a touchpad icon on the function keys
Restart the laptop after enabling it

Sometimes, the touchpad gets turned off accidentally.

Step 2: Enable Touchpad from Settings

Windows settings can disable the touchpad without notice.

Go to Settings → Bluetooth & Devices → Touchpad
Make sure Touchpad is turned ON
Increase touchpad sensitivity if needed

This fixes many cases where the touchpad works inconsistently.

Step 3: Update or Reinstall Touchpad Driver

Drivers are one of the most common causes of this problem.

Press Windows + X → Device Manager
Expand Mice and other pointing devices
Right-click Dell Touchpad / HID Device
Select Update driver

If updating does not help:

Click Uninstall device
Restart the laptop
Windows will reinstall the correct driver automatically

If driver issues continue, you can take expert help from Dell Care in Patna.

Step 4: Disable Power Saving for Touchpad

Windows sometimes turns off devices to save power.

Open Device Manager
Right-click touchpad device → Properties
Go to Power Management tab
Uncheck: Allow the computer to turn off this device to save power

This helps solve touchpad working on and off randomly.

Step 5: Check for Windows Updates

Some Windows updates can cause touchpad instability.

Go to Settings → Windows Update
Install pending updates
Restart your laptop

If issue started after a recent update, rollback may be needed.

Step 6: Test Touchpad in BIOS (Hardware Check)

This is a good way to check if the issue is software or hardware.

Restart laptop
Press F2 to enter BIOS
Check if touchpad works inside BIOS

If touchpad does not work in BIOS, it might be a hardware problem. In that case, visiting Dell Care in Patna is strongly recommended.

When Should You Visit a Service Center?

You should seek professional support if:

Touchpad stops working even after driver reinstall
Touchpad fails in BIOS
Laptop has been dropped or damaged
Touchpad works only occasionally for long periods

A certified technician at Dell Care in Patna can diagnose the issue properly and repair it safely.

Conclusion

A Dell touchpad that works sometimes and sometimes doesn’t is usually caused by drivers, settings, or power-saving features. By following the steps above, most users can solve the issue without any technical knowledge. However, if the problem continues or becomes hardware-related, professional assistance from Dell Care in Patna is the best option.

Frequently Asked Questions (FAQ)

Q1. Why does my Dell touchpad stop working randomly?

This usually happens due to driver issues, Windows updates, or power management settings.

Q2. Can I fix touchpad issues without visiting a service center?

Yes, most problems can be solved by updating drivers and enabling settings.

Q3. How do I know if it is a hardware problem?

If the touchpad does not work even in BIOS, it may be hardware-related.

Q4. Should I uninstall the touchpad driver?

Yes, uninstalling and reinstalling the driver is safe and often fixes the issue.

Q5. When should I visit Dell support?

If none of the steps work, visiting Dell Care in Patna is the safest solution.